Everytime Auto restart and heating problem

[prashantanp955]

My m21 auto restart every time , in case i not use the mobile .  Tbe problem faced my mobile after one ui 3.1 . i faced this problem from  5 months. 

I report samsung but not solved it they don't care costumer/user. 

Now i cannot open camera , when i tap camera my mobile automatically switch off and restart 20 times. 

Please samsung solve the problem. Why samsung play with our money and mine day by day ? 

I also hard reset my device , i clear all cache , turn off auto restart , use my mobile in safe mode but the problem more increases now .

I know samsung and one ui is best mobile and think . But I faced totally bad experience with samsung . Why samsung not care costumer? 

I suggest the new people who think choose samsung , it being bad. Please choose another brand like oppo , redmi , xiaomi , poco , huwai , realme . 

Dont use samsung . 

Samsung stealing our money day by day. 

[prashantanp955]

Yes , rip samsung

[animeshmodi]

Scamsung

[Kawsar4s]

Factory reset

[prashantanp955]

I also done this , but problem not solve.

[AlphaTrion]

This issue have been reported here a number of times by others too.

Samsung just doesn't want to resolve or look into this. Its clearly their mistake which occurs right after an update (and will not able to downgrade to an older version even from service centre). The only solution is to replace the motherboard according samsung.

Never choose samsung again.

[prashantanp955]

Yes , i think thid also

[i_m_Yamini]

Did you tried the below solution
Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data

Seems it's a issue of phone's camera.

[prashantanp955]

also done this

[i_m_Yamini]

Are you using any third-party app that may arise a problem ?

[prashantanp955]

No , i use only the app from galaxy store and play store