Original topic:

EXYNOS 9611 restart issue( some users)

(Topic created on: 12-09-2021 12:54 PM)
1866 Views
t4techdroid
Active Level 8
Options
Galaxy M
The most popular midrange processor from samsung is exynos 9611 and the previous gen 9610. Found in most of mid range phones like the best seller of 2020 A51 , M31s, M31, M21, and m30s , A50s, A50(9610) . Some users had auto restart issue in those phones not only jn Indian version. Not everyone had this issue. I didn't experience these sort of issue in my device (exynos9611) .  Samsung is investigating the root reasons behind auto restart. 
Try to check the auto restart time in setting option .
26 Comments
t4techdroid
Active Level 8
Galaxy M
Yes , exynos 9611 had frame drops its quite normal , 9611 is still good but outdated processor in 2021
Galaxy M
Processor heat heat heat full one year and finally dead after one year.
It's reality of Samsung m series phones.
0 Likes
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same and your feedback is also noted.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
deeps21
Beginner Level 2
Galaxy M
Samsung galaxy m30s phone Freeze restart again & again..please help give solution
0 Likes
t4techdroid
Active Level 8
Galaxy M
Not only M30s , many phones with Exynos 9611 processor like M31,m21, m30s, etc.. had it!! Especially the 128Gb varient!
0 Likes
samvinoth1979
Beginner Level 2
Galaxy M
Yes
0 Likes
Sanket35
Beginner Level 2
Galaxy M
What solution did Samsung provide.... I am also facing same issues.... what a **bleep** brand ..... they just simply said it's motherboard issue .... will never go for Samsung in future...
0 Likes