Dont update galaxy M devices

[JD8962]

After updating my phone the navigation button is missing 

In this photo 2 button are available but 3 are not working

Only restart can solve this problem. If any other member have permanent solution than please help me.

[animeshmodi]

Which phone?

[JD8962]

Samsung M31

[animeshmodi]

https://www.indiatoday.in/technology/news/story/samsung-galaxy-m-series-and-a-series-users-in-india-...

[animeshmodi]

Are you facing this issue too?

[JD8962]

When i woke up in morning this mark button is invisible and not working like showing in post photo. Only this issue brother

[JD8962]

To solve this button issue i need to restart the device

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[JD8962]

I did what you say
1 week already passed and i even cannot get reply from your team.
Thank you for your very kind full support .