Original topic:

Display problem in m51

(Topic created on: 10-02-2022 03:42 PM)
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RonnySingh
Active Level 3
Options
Galaxy M
I'm facing this issue since 10 days. Black colour of display automatically turned into brown. Even after latest update the display problem is not yet solved. 
8 Comments
RonnySingh
Active Level 3
Galaxy M
Display problem IMG-20220923-WA0002_1000007610_1664704110.jpg
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christophernw
Beginner Level 2
Galaxy M

I get same problem recently have u alredy figured out how to fix this bro?

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RonnySingh
Active Level 3
Galaxy M
No bro. I did not find any fix. I called Samsung service center, they said their is some bug in software which is causing this issue and Samsung technical team is working on the issue and will roll out bug fix in next update.
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Psk7791
Active Level 6
Galaxy M
Samsung m51 display is super amoled plus this was new types of display in m51 and its average life is till 15 to 18 month,most of m51 user faces display problem
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bahahaha
Active Level 7
Galaxy M
Stop spreading lies and misinformation
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RonnySingh
Active Level 3
Galaxy M
Amoled display turns off pixels of black colour. But here as you can we black has turned into brown which means something is wrong with software integration. Several Samsung Mobile uses super amoled plus but several m51 users are facing this issue as there is bug in software. 82% iPhone display panels are supplied by Samsung. So we can trust quality of Samsung display. Something is wrong with software which needs to be addressed.
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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M51User-P
Beginner Level 2
Galaxy M
Hello, I am also facing the same issue of pixels of black color being brown. While typing this message the display became normal (black as it needs to be) but then again the problem persists. If it is a software issue or a bug that will get fixed after an update then THIS IS A GENUINE REQUEST to fix the problem through software updates as soon as possible. After all, the Samsung M51's Display is the Best Thing it has, It's The Glory of the device.
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