Original topic:

Display issue with Samsung M21

(Topic created on: 12-16-2020 10:21 AM)
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Karthikeyan2
Beginner Level 2
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Galaxy M

I Purchased Samsung M21 on the 22nd of July 2020 on the Samsung website and the product is delivered on 28th July 2020. 3 weeks before starting a pink spot on the left bottom corner of the screen. Then it's started to spread day by day. Now you can see the current picture of my phone. I contacted Samsung Human Assistant on 11th December and I didn't get the proper response from them. And I visited near Samsung Service center They just take the phone inside the service center and will give back so fast stating  "Out of Warranty" and they asked INR 4500 for service charge. still, I am wondering that this the built-in quality of Samsung like brand, that the display will damage due to pressure without any crack or scratch on the display glass, And is this the Customer Support from a Samsung like company. very worst.  when I am checking the issue on the internet I came to know that this is not a normal issue that so many peoples are facing the same issue with their M21 and Samsung simply cheating us by stating that they can't include this in the warranty as this is not an issue from the customers. No harm from my side. Even never fall from me. As I checked in some sites, so many M21 customers have the same issue and everybody saying that this happens without anything happened from their side.

 

But it's a purely manufacturing defect. It just started with some pink dots and still, it is spreading. Almost 70% of my display gone.

 

Samsung has to consider this issue on a serious note. 

 

 

 

 

16th December16th December11th December11th December

25 Comments
syresh
Beginner Level 2
Galaxy M
Same here with my Samsung m21 very very waste product m21
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syresh
Beginner Level 2
Galaxy M
Dear samsung customer my mobile service only 7 month display change return display blue colour repair display change samsung showroom in villuppuram
0 Likes
its_rj
Beginner Level 3
Galaxy M
I am facing this issue 2nd time 😮💨
0 Likes
mayuresh_v
Beginner Level 2
Galaxy M
Same issue happened with my M21 twice. The first time I paid for it and got it repaired from the service center. but now again same thing happened out of nowhere. Samsung should take responsibility for this & get it fixed/replaced for free. They are cheating the customers by calling it a physical damage done by customers.
0 Likes
mdminhajul1234
Beginner Level 2
Galaxy M
display prblm samsung M21. All super amolated dispay problm day by day.dust phn IMG20240604134050_1000036499_1717486928.jpg
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shishirsg
Beginner Level 2
Galaxy M
Samsung m21 display problem 1718523249370.jpg
0 Likes