Original topic:

Display issue on Samsung M51 after July 2023 security patch update

(Topic created on: 09-11-2023 01:54 PM)
491 Views
sahils111
Active Level 3
Options
Galaxy M

- I'm facing the issue of display turning into grey on my Samsung galaxy M51 after the July 2023 security patch update which is the last security update for this model. 
- I have also emailed on Samsung support regarding the same 
- If this problem is not solved free of cost from their side as it's completely the fault of the company by giving a buggy last security update (as it's for many individuals and it shows that this is completely for business purpose so that the users scrap their old phone to upgrade to a new one) , then I swear I won't buy any Samsung product in the future nor I would let buy any of my relatives and friends any of the Samsung product 
- I thought Samsung is the company with ethics but after experiencing this I think my thought was totally false
 
I went to the authorised service centre today and they are telling me that it's completely my fault and I have damaged the phone. They are not even ready to acknowledge that there is an issue after their software update. This behaviour is very arrogant from a company like Samsung. They are not even ready to acknowledge that there may arise a fault from their side with a bug in security patch update.

Samsung India should look into this issue as Samsung M51 is the most famous M series phone and lakhs of people have purchased it. If this issue arises on a mass scale then none of the existing users will upgrade to a Samsung phone in future.
35 Comments
ay987
Active Level 1
Galaxy M
Same problem i am facing since i have updated last security patch update JULY 2023.
Feeling very frustrated.
Didn't expect this from Samsung.
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Members_cuSBHCP
Beginner Level 3
Galaxy M

same issue **bleep** is going on...very shameful thing from Samsung

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Divyanshu070
Active Level 2
Galaxy M
I'm facing yellow display and line issues in my M51 sometimes display get normal automatically any solution?
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Mekka98232
Beginner Level 3
Galaxy M

I'm having the same issue ....while on very low brightness, the display black background becomes full black but other colors start showing greenish tint and when in more brightness, the display shows background yellowish light even if the eye comfort shield is off .... my display feels like low quality LCD  display... I went to buy this phone because of its display and now I'm facing this kind of issues 😒😒😒 super amoled display just for name 🤬🤬🤬🤬

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ROZAJMERI
Active Level 7
Galaxy M
I am a pure sumsung coustemer from 2000 when gsm phone with entina till 2024 i am still using sumsung in the year but now after using sumsung from 20 years i am never dissappoint from sumsung but now i am very dissapoint to say that i own and trustable company has fraud me .my sumsung s22 has a got a green line after software upate i am very sad to say that samsung has disappoit me after using sumsung from 20+ years this is sad moment for my life i request you to replce or repair my device because i could not accept this kind of things with pure sumsung couatmer and it is not only me but many other coustemrs have this problem and i am very sad to say that if this kind of behavior contines we people from samsung family needs to leave the samsung family and use other phones we are not at all happy to leave this company at all and this is not are fault at all its your company fault and only you are 100% responsible for it if the software is not ready to use company should not upade the mobile company should cheak the upade with responsiblity in upate 16.1 One UI Version problem i was using m200 galaxy Y galaxu y duos R200 galaxy grand ,grand2,j7,j6,,s3,s3 mini ,A50,A53,A52 wifi 6 S7 Mini , S5 , Galaxy F ,Samsung Guru keypad mobile and many more but after many years i do not rember some of them but i am never dissapoint with any of them but this s 22 ultra has got a green line after upade . But i am very sad to say the samsung is nowdays is not giving value to coustmers but giving importance to money and thinks to make company more profjtable we the people of india takes coustemers as god and happiness is only we need and try to stasify it thats all we dont give the pripority to money on coustmers we are not willing to defame the company but my friends were telling not to buy samsung and my trust on this comoany has been removed


I am very premium coustmers of samsung for more than 20 years but i am giving this in writing .i with my s22 ultra upated software after mobile setup till 100 % when optimisng finished when switch on the phone green line came after line i shut down the phone 2-3 times and it was biggest fault that i upaded my phone
Dont parchese samsung S seris phone
S22 ultra s23 ultra s24 ultra all model probleams
Dont update ONE UI Version 6.1
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ramki44
Active Level 3
Galaxy M
I had same display problem and was advised for replacement of display which is pretty costly. I did factory reset twice and removed system catch twice. Now my phone is working beautifully as it was earlier.
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