Even after disabling adaptive brightness and at brightness on minimum level each and every time automatically there used to be change in brightness level in the same lighting condition while surfing the phone in dark/black background vs white background. Whenever dark/black background scrolls over the phone display brightness level decreases automatically whereas when white background images/pages appears on phone display, the brightness level increases in the same lighting condition. Kindly fix this issue.🤐
My friend having same smartphone model is facing the same issue. Is there anyone facing the same issue?
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
The samsung smartphone service has become ruthless. Even after letting you know the issue time & again and updating the phone to the latest software update a min. ago, I am facing the same problem of automated high-low brightness level while surfing the phone through white vs. dark background/screen image when the phone is at the lowest brightness level. This BUG needs to be fixed in the next update I expected but you didn't. On Other smartphone brands e.g. Realme this issue is not there.
Samsung India is just launching various models of Smartphones to catch the public at large without going for specificity of features. Even after requesting for fixing the issue of Screen brightness fluctuations in the same lighting conditions & automatic brightness disabled, samsung team has not bothered to fix this issue in the latest software update. Hoping for having fixed this issue soon.
