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09-03-2024 10:51 AM in
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09-04-2024 02:27 PM (Last edited 09-04-2024 02:30 PM ) in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that your device supports 25 Watt Adaptor for charging the device. If you are using a non-genuine Samsung charger, check the device charging by using another Samsung genuine charger. However, we do not recommend using any slow charger for charging Samsung devices. So, Kindly use a genuine Samsung charger for charging your device.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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09-05-2024 08:57 AM in
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