Original topic:

Charger is not working

(Topic created on: 10-13-2020 07:27 PM)
1144 Views
SurajDhembare
Beginner Level 2
Options
Galaxy M

I have purchased m31s in aug but now my phones charger cannot charging to my phone. I m continuously getting notification that USB connected,Disconnected even I m not connect charger to phone and another issue is USB type not supported.

11 Comments
Ehsank
Expert Level 5
Galaxy M
1. clean your usb port area
2. Go to settings >apps>click on 3dot at right top corner>click on show system app >search "usb settings >click on it>storage >clear cache and data.
Restart your device and then try.
3. if all above not worked then visit service centre
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SurajDhembare
Beginner Level 2
Galaxy M

I have tried everything that you mentioned even I did factory reset but still it is not working.

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Ehsank
Expert Level 5
Galaxy M
so visit service centre, this is under warranty
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sam381994
Active Level 4
Galaxy M
i had the same issue i went to their store they said it was a hardware issue and changed the deffective part .
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SurajDhembare
Beginner Level 2
Galaxy M

Did they charge for that?

sam381994
Active Level 4
Galaxy M
no it was free of cost
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TimonN
Expert Level 4
Galaxy M
Why you think they will charge ??
If phone and accessories are in warranty then you as customer should expect and demand free service.
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Galaxy M
visit ur nearest service center. there may be some software issue in ur Phone. they will fix it.
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subash12
Active Level 1
Galaxy M
same problem for m20 phone
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