Card Tap and Pay and Stay on Screen Problem

[Abhishek13892]

Hello Samsung, Recently I bought Samsung Galaxy M55s and found few important features are unavailable here is the list given below-

1- Card Tap and Pay not available through Samsung Wallet while NFC is there. Why it is not available in Samsung Wallet App.

2- Keep Screen while viewing (AOD available in the phone)

 I have attached screenshots of the feature which is not available in Samsung Galaxy M55s while the lower model of this series has both like M35 why it so ?????😡😡

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[iamkkronly]

I understand your frustration with the missing features on your new Samsung Galaxy M55s, especially since you expected them to be present based on their availability on lower-end models like the M35. Let's address each feature individually:

Card Tap and Pay via Samsung Wallet:

I checked and confirmed that tap and pay feature is not available to use in that device. To provide an accurate explanation, here is what I know. Tap and pay feature may be unavailable due to the following restrictions:

*Regional or Country Restrictions: *The Tap and Pay feature via NFC on Samsung Wallet might not be available in your region or country. Samsung Pay and similar services often have limited availability based on licensing agreements and partnerships with local banks.

*Hardware and Software Certification: * Even if the phone has NFC, tap-and-pay may require your banking institution to allow certification. It is possible that your specific banking institution might not be fully certified for tap-and-pay.

Keep Screen On While Viewing:

Confirm the Feature Is Truly Absent:

Go to Settings > Advanced features > Motion and gestures.

Look for "Keep screen on while viewing" or a similar option.

It's possible the feature is present under a different name or in a slightly different location.

Regarding your concern about the M35 having these features while the M55s does not, this can happen for a few reasons:

Different Target Markets: The M35 and M55s may be targeted at different markets, with varying feature sets to appeal to specific customer preferences.

Software Version Differences: There may be differences in the software versions running on the two devices, which could affect feature availability.

Strategic Feature Differentiation: Samsung may intentionally differentiate features between models to position them at different price points and appeal to different customer segments.

I recommend that you report missing features via Samsung Members app.

[iamkkronly]

If this helps, please accept it as a solution. Click the three dots on my reply and select 'Accept Solution.' Thanks!

[Abhishek13892]

The things which you are providing, I already know, but it happens when NFC qnd AOD not available.

[Prateek_r]

May be due to different processor, 7gen 1 is old processor and unstable also that's why I purchased m35 instead of m55s in Rs15150.
I canceled the order of m55s due to processor and heating issue and buyed m35.

[shaniyaadav]

Bro I have also Same device Galaxy M55s but Card option not available. Can You please Share you Instagram or X Account I want tell more Many Problems in this device

[Ajit_Yadav]

I had the same issues. No, idea about why Keep screen on while viewing is not there. But for the issue of adding Cards in Samsung wallet I got this response from Samsung "Currently, the Galaxy M55s device only supports the Samsung wallet mini version. NFC and MST support is mentored in the Samsung wallet application for cardless transactions. Your device does not support MST (Magnetic Secure Transmission)." Nothing can be done about it since MST is a hardware add on. Besides that there many more missing functions on this device. Waiting for updates🥲