Original topic:

Can't open "Sounds and Vibration" settings

(Topic created on: 03-18-2021 12:14 AM)
1684 Views
SaurabhSarkar
Active Level 3
Options
Galaxy M
Whenever I try to open my Sounds and Vibration Settings, the Setting App automatically shuts. This is all happening after the OneUI 3.1 Update.

Can anyone help please?

12 Comments
Abhishek13892
Expert Level 2
Galaxy M
I didn't see video because I is still not showing but you can follow these steps to get resolved,

You should do these things and to resolve just follow these steps you will get solve your problem,
1- Uninstall all apps which you have downloaded from 3rd party means which you didn't download from Play store.
2- Open App setting on top right by tapping 3 dot click on reset app preference
3- Open again app setting and click on ONE UI HOME and Open Storage clear cach and data too and going one step back and again Open ONE UI and click on forse stop.

Now your Home UI will be reset and one by one use app and will work your app properly.

Accept me as solution by clicking on 3 dots on my comment if I have given you right solution and it works for you, That motivates us 🙏🙏🙏
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SaurabhSarkar
Active Level 3
Galaxy M
Didn't Worked!
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Galaxy M
Go to settings>apps>select show system apps>scroll down to settings(all settings apps)>clear cache

also clear cache/data of one ui home
SaurabhSarkar
Active Level 3
Galaxy M
not worked!
0 Likes
Galaxy M
Then perform reset apps preferences

settings>applications>click 3 dots at top right corner>select reset apps preferences

or
perform wipe cache partition
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AbhishekPuri
Active Level 10
Galaxy M
restart your device once
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SaurabhSarkar
Active Level 3
Galaxy M
not worked!
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AbhishekPuri
Active Level 10
Galaxy M
bro u should reset your device(get backup before reset)/ visit service center and update software through them.
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Ehsank
Expert Level 5
Galaxy M
once restart your device if still same issue persist then perform Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
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