Original topic:

Camera issue

(Topic created on: 07-15-2020 12:34 PM)
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ZeelDPatel
Active Level 2
Options
Galaxy M
Hello, when I open my camera it opens but nothing shown in screen. Whole screen shows black, it shows only button to take picture but it don't work. No button works only home button works. After 10 to 15 seconds camera opens. When we change front to rear or rear to front the same things happen. I have warranty. What should I do?
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14 Comments
Anonymous
Not applicable
Galaxy M
So you are in pie? Still?
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ZeelDPatel
Active Level 2
Galaxy M
yes
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Anonymous
Not applicable
Galaxy M
Update it brother
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Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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ZeelDPatel
Active Level 2
Galaxy M
I have already clean the data
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