Original topic:

Camera Issue on M34

(Topic created on: 10-30-2023 12:37 AM)
1650 Views
Soham12
Active Level 1
Options
Galaxy M
My phone's camera clicks very dull and noisy pictures whenever the light gets even a little dim. No I'm aware low light creates noise but when I'm seeing pictures even from a very old samsung phone Galaxy M21 it looked less noisier than my phone's picture. And the problem is extremely severe with front camera as the pictures captured are too grainy and lifeless in low-light. And in my opinion the latest update delived over a month ago worsened the issue.
18 Comments
Sumitroy7
Active Level 3
Galaxy M
Camera is trash in Galaxy M34. It can't take good pictures. M21, M31, and F41 camera are way better.
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Soham12
Active Level 1
Galaxy M
M34 camera was better before the update
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Samsung_OneUi
Expert Level 5
Galaxy M
I Think you should go to S series or high midrange A series for long time better camera result if you don't have budget issue
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Soham12
Active Level 1
Galaxy M
I've already purchased this device for myself so I'll have to get along with it
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souvik22ff
Active Level 9
Galaxy M
Bro your m34 some touch problem any fach this please reply
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Soham12
Active Level 1
Galaxy M
No my device doesn't have any such issues
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cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Kindly check first if there are any broken camera lenses or scratches on the camera, no laminated or tempered glass is pasted on the camera if not then check after the camera lens cleaning.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprints, dirt, and dust from the camera lens.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Soham12
Active Level 1
Galaxy M
The issue is from the software end so I'll request a software update which improves the post processing on Galaxy M34
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Darkrye
Beginner Level 2
Galaxy M
I'm also facing the same issue did u get ur camera fixed ?
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