Original topic:

Blured Photos

(Topic created on: 11-29-2020 07:12 PM)
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Shubham2408
Active Level 3
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Galaxy M
In galaxy m51 photos are coming blur when i am taking from any other camera (eg. Snapchat, pdf creator). Is samsung ever going to push update to fix this problem.
13 Comments
Shubham2408
Active Level 3
Galaxy M
ok
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knighty
Active Level 7
Galaxy M

As far as I know, Snapchat on Android does not take real pics. It takes a snapshot of the viewfinder. Not sure if they changed it or planning to change. Many Android apps do this. Use Office Lens for document scanning.

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Shubham2408
Active Level 3
Galaxy M
ok..let's try that too
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

 

* Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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