AditiDeepakGupta
Active Level 1
Please guide what is the issue... Whenever i update my Samsung M30s mobile, some apps automatically get installed even i have not selected if any... For eg. After todays system update 3 apps installed like ... candy crush, taka tak etc... pls guide... Is anyone experiencing the same ..?

6 Comments
kumar6789
Active Level 7
This is not new. This happens with s and note series also.
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Ehsank
1) first open galaxy store>settings >disable marketing choice

2) set "never" to auto update app

3) go to customisation service >disable galaxy store from there

and whenever you update galaxy store or reset your device, and after that if you open Galaxy store you will get the option as i attached image, so untick all in recommendation and untick for marketing choice

20201103_170405_63659.jpg

20201103_170432_63660.jpg

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no dear, i have never faced this type of issue, if after update when you open this will get you like i attached, need to do is untick all
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Thank you Ehsank.. my marketing choice was already off since One UI 2.0 update.
But this option of screenshot appeared after Galaxy store update.
Hope I don't face this issue again
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Well, that's the first thing I did for every phone I have and never got anything. I have 3 M series Samsung phones and none of those got any of these after any update. Not even the screens @Ehsank shared. All 3 devices got a prompt to enrol in their 'Marketing Choice' and that's annoying but does not install anything.

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Samsung_Support1
Moderator
Moderator

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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