Bluetooth issue in M30s

[Sowrabh_Pr_D]

No audio is coming from ear bud but if I use other headphones then it works perfectly also the ear bud is working fine with other devices. I checked all the settings in bluetooth but problem still exists. For 1sec the audio comes after that automatically stops (no audio output) and get disconnected.

Imp points: * ear bud is working fine with other mobiles

 * audio is coming if I use other Bluetooth device like headphone.

Pls provide me solution.

[Anonymous]

Maybe try to unpair and repair it!

[Sowrabh_Pr_D]

Done, but problem not resolved

[SeNaTamil]

1. Samsung Members app > Get help > interactive check ✔/ automatically check

2.dial *#0*#
Check phone 📳 status

3. Samsung Members app > Get help > Feedback > Error report/ask question).

4. reset phone

[vickyk]

My device working fine with Bluetooth and i notice its sounds more thunder than before 😃

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!  

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support