Battery draining issue Samsung m35 5g

[Ranjit15]

Samsung m35 5g has battery draining issue. Exynos 1380 is 5nm processor and vapor cooling chamber. But it is unable to maintain 6000 mAh battey for one day. Max 7 to 8 hrs in normal usage. And mobile gets heat in normal usage. I have done all the settings to optimise battery. But still the battery drain issue not solved. 

[goodthings · Accepted solution]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs, please register your concern in the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[Harishhvr]

Share screen on time

[Ranjit15]

Please check

[Harishhvr]

I think this screen on time is okish not bad, do u play games ?

[Ranjit15]

Rarely BGMi and clash of clans

[Harishhvr]

Ok

[AjaiX2015]

Please charge your phone once to upto 80% (protect battery with maximum life) and only recharge after the charge drops below 40 % .
Turn on adaptive battery and adaptive power saving for better battery life.
If you need more than 80% for your daily usage please turn on adaptive battery life at least.