Original topic:

Basic functionality like calling is broken with the new samsung update.

(Topic created on: 10-01-2021 01:17 PM)
1163 Views
Vaibhav2912
Active Level 2
Options
Galaxy M
I have been constantly facing issues with the calls on my galaxy m30s device where calls are disconnected abruptly. I am not even able to call another person as calling screen gets stuck. Not able to pick up calls. Not able to use wifi calling as the person on other hand always gets echo. Please resolve this asap as it is causing troubles. 
28 Comments
Vaibhav2912
Active Level 2
Galaxy M
Better to wait for stable update over the air from samsung itself.
Ashwinash
Active Level 10
Galaxy M
That's an issue of own whatsapp, telegram bro . . Use signal app . .
0 Likes
1997sree
Active Level 5
Galaxy M
No bro...the issue arised from the software update
0 Likes
Ashwinash
Active Level 10
Galaxy M
I already faced this issues so many times in Nokia too . . Don't complain in Samsung itself bro . .
0 Likes
1997sree
Active Level 5
Galaxy M
Bro..Samsung service centre was already confirmed that it might be due to the latest software update
0 Likes
Ashwinash
Active Level 10
Galaxy M
Don't know clearly bro . . But am not getting like that 😕
0 Likes
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....    

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,   
Samsung Customer Support

Vaibhav2912
Active Level 2
Galaxy M
Thank you for taking this under consideration. I have already reporyed the issue as per tue above process. Waiting for the resolution updates.
0 Likes
Vaibhav2912
Active Level 2
Galaxy M
Got the latest ota update from samsung and things are working fine now.
0 Likes