Banking application

[PS1990]

All the banking apps are crashing on samsung phones, facing this difficulty from last 1 week.

Any one else facing same issue?

[Anonymous]

I already raised this concern with the Samsung team, but they refused this claim and instructed me to ask for a solution from the Google side because Banking apps are third-party applications.

But crashing only one specific kind of application just after an update raises some doubts about Samsung side updates too.

[PS1990]

Yes only banking app are crashing and they are a from different banks there must be a problem in samsung update

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

Kindly follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

Step 1. Go to Settings > Apps.
Step 2. Tap on More options (three vertical dots) on upper-right corner > Sort by > Size.
To delete:
Step 1. Go to Settings > Apps.
Step 2. Select an issued app.
Step 3. Tap Uninstall to free up storage space.

Improper App installation may also cause Android Apps crashing problem. You must download the App from the Google Play Store/ Galaxy store and use it only after it is successfully and completely installed on your device. In case your Apps stop abruptly, delete or uninstall the App from your device and install it back carefully after a few minutes.

Step 1. To uninstall apps on an Android device, go to Settings > Apps.
Step 2. Select an issued app > tap on Uninstall.
Step 3. Go to Google Play Store and reinstall the App again.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support