Original topic:

Banking Apps are not respondig in this device, but on other device it works.

(Topic created on: 05-10-2024 11:37 PM)
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Absent-minded
Active Level 2
Options
Galaxy M
YONO SBI and others Banking apps are not logged in due to sms verification failure. But the SMS Service is actually activated. Using the same SIM Card in my other old versioned android OS device is working smoothly for those apps. 'SB001 Technical Error' is always showing for SBI YONO APPS.. Please, help me to operating those apps in this device.
Thanking you,
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4 Comments
Galaxy M
It happens sometimes, try Sign in again after 24 hours
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umesh30
Expert Level 2
Galaxy M
Bro, you have to completely sign out of yono sbi from another device...
Because you can't run yono sbi app on two devices at the same time because this app is IMEI security protected.
Search on youtube about that...
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Absent-minded
Active Level 2
Galaxy M
Yes Bro, I completely signed out from other device. But the problem persists as it was.
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the UPI/banking apps are not working, If you are using the apps in a secure folder this is the concept in the new update. You have to use the UPI apps outside of the Secure Folder.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.
Note: kindly contact the particular application helpline once, to make sure there is no issue from their end.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

Warm Regards,
Samsung Customer Support

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