Background download is not working when the screen is off .what change need

[aakash__r_k]

Go to the respective app info and check whether background usage is restricted or not.

[AlenSony소니알렌]

Yes

[Anonymous]

Is it with playstore?

[amal453]

no this problem occurs only while downloading telegram videos

[Anonymous]

Maybe you can lock the app through the recents pannel
Or go to settings and search optimise battery usage - all apps and ten turn off for telegram

[amal453]

yes it's working ### thanks 😊

[Anonymous]

Please tap the 3 dot menu on my comment and mark it as solution
It will help others too with the same problem

[NitinKosuru]

It's not showing for me can you please send me ss how to open it

[NeonGalaxy]

You have to allow background data uses for telegram and turn of data saver or allow while data saver is on