Original topic:

Automatic restart problem

(Topic created on: 07-25-2022 06:51 PM)
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VINTAGE020
Active Level 4
Options
Galaxy M
Heys guys day before yesterday I have performed wipe cache partition , after that my mobile phone works normal and fast .. Automatic restart problem didn't occurred till now .. I hope it's fixed ..now u guys should also do the same u can watch the video on youtube on how to wipe cache partition hope this helps ..hurry up do this and let me know if it worked for u ....
6 Comments
JithinAjith
Expert Level 3
Galaxy M
Which device?
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VINTAGE020
Active Level 4
Galaxy M
Samsung galaxy m21 (2020)
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Kartikv31
Active Level 2
Galaxy M
Will it erase data of my phone ?
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VINTAGE020
Active Level 4
Galaxy M
No ... Once Google search or watch on youtube ...
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

There are two methods to disable the auto-restart function
Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled

If you are facing this issue after installing any new application then uninstall that application.
Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK

Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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VINTAGE020
Active Level 4
Galaxy M
The auto restart problem occurred again 😔😔😔😔😡
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