Original topic:

Apps Crashing in M21

(Topic created on: 03-24-2021 12:45 AM)
1513 Views
rishuinfinity
Beginner Level 2
Options
Galaxy M

In my Samsung Galaxy M21,  I have been observing multiple crashes recently. While opening some apps, the app opens and closes quickly.

No crash notification is shown (eg: the app has crashed).

 

Note: Notifications from the apps are coming just fine, still the apps can't open.

 

* Things I tried that didn't work

 > Restarting phone

 > Updating the app

 > Clearing cache

 

* Things I tried that somehow worked once

 > Reinstalling the app

 > Clearing data as well as cache

=> In this case the app worked for the first time, but when I opened it twice then it crashed again.

 

Some of the apps that are crashing:

> Amazon

> COD

> Gaana

> Mini Militia

> Truecaller

> My Mail

There are several other apps crashing.

7 Comments
riteshkr
Active Level 3
Galaxy M
Even my apps were crashing including system ui, I had to reset the device.
0 Likes
Galaxy M
Go to settings>apps>clear cache of playstore

Also clear cache/data of Android system webview

Clear cache/data of Chrome

Clear cache/data of Google

Clear cache of Gmail

Restart your device and then update Android system webview/chrome
0 Likes
rBlizé
Active Level 6
Galaxy M
Update android webview and chrome browser to the latest version from play store..
0 Likes
Ehsank
Expert Level 5
Galaxy M
Check update for Android system web view in playstore if available then update it ,

And check notice from Samsung

Screenshot_20210323-233617_Samsung Members_83080.jpg

0 Likes
prateek1199
Beginner Level 2
Galaxy M
I am using Galaxy A8+ and M31s and observing same app crashing in both my devices . Tried everything but problem not solved .
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Shiva935
Beginner Level 2
Galaxy M

After 1st April 2022 update.. whole system is frequently crashing.  Tired ultra saving mode.. where only standard apps are there still crashes.. tired reseting no use.. 

No log entry on crashes getting updated  

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