Original topic:

App crash solution.

(Topic created on: 01-27-2021 09:58 PM)
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The4Abhi4Patel
Active Level 6
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Galaxy M
Hello members I am M31 user and after Android 11 beta update I am facing some app crash issue. So i was thinking of factory reset but will it be helpful?
18 Comments
Galaxy M
I tried but not useful
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Galaxy M
probably incompatibility. It's a very new OS so many apps are yet to be updated
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Galaxy M
I factory reset my M31 but app crash continues
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bhattJitu
Active Level 3
Galaxy M
beta update problems recovery mode not work ( power button and vol up )
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Stv21
Active Level 1
Galaxy M
Try updating the apps from "galaxy store" and play store and you are good to go for Android 11. Samsung notes wasn't opening with the Android 11. I just updated it from the galaxy store and now it works fine. So just see. Hope I helped 🤗
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Galaxy M
how do I update Google play store from galaxy store
Stv21
Active Level 1
Galaxy M
You can't do it from galaxy store but you can do it from play store itself. Open play store go to settings and play store version click it and rest is history it will start updating to the latest version. Or In settings about phone < Software information

Screenshot_20210127-222138_Google Play Store.jpg

Screenshot_20210127-221858_Google Play Store.jpg

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Galaxy M
It is up to update