App and home screen grid not working

[sathiyabalan]

Hi i am using m34 5g i face lot of problem after get this now it extend to apps not work properly phone,camera app i click setting it automatically exits if i want to set the app screen grid i click automatically exit 😡

Here i add the proof and don't say to update software it already upto date updated

[AtG1985]

Enna thambi solla vara, onnume puriyaleya pa...

[sathiyabalan]

Ungalukku lam puriyadhu

[Anand_Avn]

R u still facing this ?

[sathiyabalan]

Yes bro

[Anonymous]

Clear camera app data and restart phone

[sathiyabalan]

I already done it

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Restart the device:
Press and hold the Power and Volume buttons down simultaneously for more than 7 seconds to restart it.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.

Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[Dorito]

Hard reset your phone