Original topic:

After update my galaxy m21 camera problem

(Topic created on: 08-25-2020 06:35 PM)
820 Views
rahul123456789
Beginner Level 5
Options
Galaxy M
After update my galaxy m 21 camera lag. when i shot pic then photo black. Please solved this problem .😥😥
5 Comments
veer
Expert Level 5
Galaxy M
go to camara setting and reset setting if not work after go to camara app info clear data than try
0 Likes
Sanskar
Expert Level 2
Galaxy M
nothing works. The photo becomes completely black and only watermark is visible
Anonymous
Not applicable
Galaxy M
When everything fails, do a factory reset
0 Likes
parviz91
Active Level 3
Galaxy M
yaah
0 Likes
Samsung_Support5
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support