I AM FACING PROBLEM FROM LAST 3 DAYS, OF MY SAMSUNG M30S CONSISTENTLY AUTO RESTART, I CANNOT USE IT, WHEN I WANT TO USE IT GET RESTART AGAIN AND AGAIN.
first try resetting the phone. if it is not solved, then go to service centre and flash the firmware again. and never update your phone with wifi or mobile data, it cause error. if any update come, better do it with the help of odin. or if you can't, then update your phone with a stable network. if the network fluctuates a little bit, you will face issue
Once check device in safe mode for atleast 20min. If it restarts in safe mode too then try resetting device. If it doesn't work then it's boot partition issue you have to visit service center for reflashing software.
I bought M30s 6GB/128GB on 26 Feb 2020 from amazon but frequently restarting problem in my device, i rise a replacement request to amazon on 02 March 2020 and they send me a new device and picked up my old device after that no problem till date in my device i update android 10 and 3 times security pachas with wifi no problem at all device work properly and smoothly thanks to amazon they replaced my device.
first do a wipe cache partition A. Wipe Cache Partition. Steps to perform. 1) Turn off the device. 2) Press and hold the Volume Up key and the spower button. 3) When the Android logo displays, release all keys. 4) Press the Volume down key to navigate and select "Wipe cache partition". 5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System. 6) Press the Power key to restart the device. 2. go to safemode and observe is there same issue in safemode too if not then problem may due to other downloaded apps and if same issue in safemode then try to visit service centre and get reinstall your software update
steps to turn safemode; long press on power button> long press on power off option>click on safemode >your mobile will restart and turn into safemode.
Keep in mind that in this mode only inbuilt system app will work
To resolve auto restart issue please follow below given steps: Go to Settings > General management > Reset > Turn off auto start.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
even I have been facing same problem since last 8 months. in May had got the software updated from the service center and the phone was working fine, now again since 1st Jan21 the phone went berserk and would auto restart every min, tried to have the backup and did factory reset which did not help then went to the customer service center who said the problem is with the hardware and the mother board needs to be changed... what kind of a handset is that which has a same problem recurring every 6 months... this really would hamper the image of Samsung as a leading brand... Samsung should recall all the handsets and rectify them immediately... I have atleast 5 phones in the house and all are Samsung, however this is making me look for options with other brands... Mayank
