5g Switch to 4g Automatically.

[Pinaka]

I have samsung s21fe and poco m6 pro, my jio 5g works fine in both phone and 5g runs continuously, but after switching Sim into samsung m14 and with latest update my 5g Netwok is like coming and going, I'm big fan of samsung but not anymore, samsung is degrading day by day

[NSM01125910025101101]

Which simcard r u using???

[Pinaka]

Jio 5g

[NSM01125910025101101]

Check eligibility Via Jio Application

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly visit this mentioned link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[SSVG]

Yes I am also facing same problem on my m14 5g but there is no response from samsung