Original topic:

5G is not working in m13 5g

(Topic created on: 03-01-2023 12:38 AM)
786 Views
smarty_pb
Active Level 1
Options
Galaxy M
I visited the Samsung care as the customer care said and updated my software then also after 3 days 5g is not working.
8 Comments
riazsheriff
Active Level 7
Galaxy M
Switch off your power saving mode then try
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smarty_pb
Active Level 1
Galaxy M
Power saving mode is off then also
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riazsheriff
Active Level 7
Galaxy M
You got this message Screenshot_20230301_010446_MyJio_1000004506_1677612912.jpg
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smarty_pb
Active Level 1
Galaxy M
Yes
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Shubh3108
Beginner Level 2
Galaxy M
Facing same issue,it was working fine,now suddenly it stopped
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cs-member11
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Ask a question/Tap an error report>Type your query>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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smarty_pb
Active Level 1
Galaxy M
I have done everything then also it is not working
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Members_iPBczBw
Beginner Level 2
Galaxy M

Screenshot_20230420_233940_Software update.jpg

 after this update today 5g bars came

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