fahamad44
Beginner Level 2
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-26-2018 05:53 PM in
Galaxy J
My phone is working very slow. opening files apps and all other thing late as well.Please assist me for the same... what to do to make it faster ?
2 Comments
harriya
Active Level 7
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-26-2018 07:09 PM in
Galaxy J
uninstall and force stop unused and unusual apps , clear ram , clear caches,save power, increase data usage warning limit,force stop chrome, Google app as it consumes more ram, Instead use browser. browser will take less ram, clear or delete empty or useless folder or duplicate folder in file manager don't install apps from other stores and sites, it will cause your phone damage ..if you install these apps then unistall it and then power off your phone 1 hour...
admin_
Expert Level 5
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-28-2018 03:51 PM in
Galaxy J
We really apologize for the slow performance of the device. The device performance can be improved by clearing the device RAM and keeping the internal storage free up to 20%. We suggest you to provide logs within 15 minutes of performance issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports), which will help us to analyze the issue and provide exact resolution. Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/