what is this problem.

[piyush12]

my mobile is on warranty.. it's not rooted.. divice status is offical.

[Aditya11]

kuchh kiye the kya try

[piyush12]

nahi yrr

[piyush12]

j7 max

[varunk4]

ask service centre

[aks315]

reset karke dekh le bhai

[piyush12]

aree bhai sab kr liye hai

[AnkurBansal]

Did you root?

[piyush12]

no no

[AnkurBansal]

This is strange. This should not be happening. perform factory reset using Odin if possible or normal factory reset will also do the job.