Thanks for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps that will help to overcome the issue : 1) Optimize Storage Space by scheduled cleaning of phone by navigating into Apps -> Smart Manager/device maintenance -> Storage -> Schedule optimization/S Clean 2) Optimize Storage Space by zipping unused apps by navigating into Apps -> Smart Manager/device maintenance -> Storage -> Zip apps 3) Optimize Storage Space by moving content to memory card by navigating into Apps -> Smart Manager/device maintenance -> Storage -> Move to Memory Card (If option available) 4) Optimize Storage Space by deleting Duplicate images. by navigating into Apps -> Gallery-> Settings ->Delete Duplicate images Be sure to hit ♡ when you find an answer that works for you.
