Original topic:

slow charging due to after software update

(Topic created on: 05-08-2020 01:06 PM)
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SHUBHAM2618
Active Level 1
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Galaxy J
Samsung Galaxy j6 infinity has  very slow charging due to after software update and please solved issues Samsung company developers before getting android 10 ......
9 Comments
Anonymous
Not applicable
Galaxy J
same problem
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kashyap77
Active Level 6
Galaxy J
bro wifi calling nd auto brightness feature hai kya j6 mai android 10 update ke baad?
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tomaryash31
Active Level 4
Galaxy J
J6 m to phele se hi h ye dono
kashyap77
Active Level 6
Galaxy J
kahi countries mai hta dia update ke baad
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kashyap77
Active Level 6
Galaxy J
India mai update ptani kab ayega
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kashyap77
Active Level 6
Galaxy J
india mai pta nhi kab realeas krenge update j6 ke liye
Galaxy J

Use original charger

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Samsung_Support3
Moderator
Moderator
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Galaxy J

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.

 

2. Check charger functionality, try to charge your device with some other charger or use your charger to charge some other device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

SHUBHAM2618
Active Level 1
Galaxy J
thank you
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