Original topic:

problem

(Topic created on: 02-20-2020 01:05 AM)
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mustafiz
Active Level 1
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Galaxy J
In my j7 prime,  my earphone is not working. Any solution?
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3 Comments
kakwkjka
Beginner Level 2
Galaxy J
service center jao
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mustafiz
Active Level 1
Galaxy J
service center people bolteh mobile kholna parega, keya karu ?????
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Samsung_Support4
Moderator
Moderator
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Galaxy J

Hi there,

 

Please follow the below mentioned steps to resolve the issue:

> Perform the interactive check of earpiece (Samsung member app>>Get help>>Interactive check>>Earphone/headphone).

> Once check the earphone in another device.

> Once check the another earphone in same device.

> For further assistance, kindly visit the nearby Samsung service centre for the physical inspection of the same. The address details of Samsung Service Centres are available at our website. Please click on the link mentioned below to get more information:

http://www.samsung.com/in/support/servicelocation/

 

Regards,

Team Samsung Members

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