Original topic:

problem

(Topic created on: 11-05-2018 03:31 PM)
155 Views
rjkl56
Active Level 5
Options
Galaxy J
 Sometimes I am getting notification ringtone sound, but when i check it there will not be any notification from app.
I have turned on notification from all apps
What may be the problem
4 Comments
wasee
Active Level 7
Galaxy J
check app notification permissions. Allow notifocations to appear on top of other apps
0 Likes
dvickyiest
Active Level 8
Galaxy J
you get notification from Google maps Google weather etc...may be those..please provide screen shot..
0 Likes
rjkl56
Active Level 5
Galaxy J
I gave permission to get notification from all apps.b0844a1d-4ae0-45a1-a03f-25d196ef2014.jpg
0 Likes
admin_
Expert Level 5
Galaxy J
Thanks for being a part of Samsung community. We would like to suggest you kindly follow the below mention steps to overcome the Issue:

- Navigate to apps >> Settings >> Accessibility >> Hearing >> Mute all sounds >> Enable and disable.
- Please run your device in safe mode.
- Kindly go to settings >> General management >> Reset >> Reset network settings.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
0 Likes