Original topic:

problem with software update

(Topic created on: 02-10-2018 08:11 PM)
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mashrur
Active Level 2
Options
Galaxy J
problem i m having with the update of my phone
Every time facing this problem whenever trying to install update 9bf8fd35-6404-4f97-81e6-6acd4acd1de1.jpg
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26 Comments
Galaxy J
Simple answer go to samsung service center
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Prosenjit89
Active Level 8
Galaxy J
truely say what did u do with your device?
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mashrur
Active Level 2
Galaxy J
i downloaded the update and after that i tapped on insatall and after that it install till 26% and after that it says erroe
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Prosenjit89
Active Level 8
Galaxy J
have you reset your phone?
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mashrur
Active Level 2
Galaxy J
ya i did
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mashrur
Active Level 2
Galaxy J
still it persist
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admin_
Expert Level 5
Galaxy J
We apologize for the inconvenience caused. Regarding your concern we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the Service Engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation


Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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