network problem

[naveen085]

after installing the recent update . i am not able to use dual sim in my phone.no outgoin and incoming and net also .

[Dikshu]

im also facing this issue on my j7 prime after installing the security patch.

[naveen085]

any soln

[salamander]

the patch is not installed properly missing some file go to a service centre and get it reinstalled . mostly will resolve the problem.

[naveen085]

thank u .

[naveen085]

sure na..

[PANKEY]

no i think its update problem there are so many problems in latest update of j7 prime

[ArbazShaikh]

yup i am facing the same problem

[mgashfaq]

same problem

[admin_]

Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).