Original topic:

network issue

(Topic created on: 10-01-2018 02:23 PM)
281 Views
narendrap
Active Level 1
Options
Galaxy J
Automatically network will disconnect and connect again in sim1 here signals are very good and in other mobiles also have good but in Samsung only it's showing no network for sim1 it's disconnect and connect automatically.what is the problem 
Sim1 details Jio SIM India 
Sim2.    Airtel  India 
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3 Comments
shan075
Active Level 4
Galaxy J
pls check whether ur network settings for jio is set as "LTE only" .orelse u might face some problems with jio..
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narendrap
Active Level 1
Galaxy J
no I am facing with mobile network
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admin_
Expert Level 5
Galaxy J
We do apologize for the inconvenience caused. We would like to suggest you kindly follow the below mention steps to overcome the Issue;

- Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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