narendrap
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10-01-2018 02:23 PM in
Galaxy J
Automatically network will disconnect and connect again in sim1 here signals are very good and in other mobiles also have good but in Samsung only it's showing no network for sim1 it's disconnect and connect automatically.what is the problem
Sim1 details Jio SIM India
Sim2. Airtel India
Sim1 details Jio SIM India
Sim2. Airtel India
3 Comments
shan075
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10-01-2018 04:49 PM in
Galaxy J
pls check whether ur network settings for jio is set as "LTE only" .orelse u might face some problems with jio..
narendrap
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10-01-2018 05:04 PM in
Galaxy J
no I am facing with mobile network
admin_
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10-06-2018 12:30 PM in
Galaxy J
We do apologize for the inconvenience caused. We would like to suggest you kindly follow the below mention steps to overcome the Issue;
- Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/