Original topic:

network issue

(Topic created on: 07-10-2018 09:24 AM)
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vinay13
Active Level 6
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Galaxy J
Battery draining very fast after update...yeah that secure folder bug in which apps were not updating and installing has been resolved..but battery now draining very fast..and same network issue..is a lot in j7 prime..
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admin_
Expert Level 5
Galaxy J
Thank you for being a part of Samsung community. We apologize for the issue you are facing in the device after the update. Please provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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