network issue of Galaxy J7(2016)

[ajaylagas]

i have update my cell 3 days ago. I'm facing a serious issue. I'm using Jio sim & it has LTE network but after last update it showing only 4G network. i can't call anyone because of this issue. please solve this as soon as possible.

[Abhi268]

hahaha... i can do anythng bro.. if ths was d solutn came out we hve to folw it... else u can wait for nxt updte.. its mght reach with 10 working days (expctd)

[Prosenjit89]

one solution for j7 2006 users. call to their toll free number and throw slang language randomly, let them know the voice of every customers.

[msd7781]

https://youtu.be/CsxXUAXuObo
try this

[ajaylagas]

Software developers should solve this problem. this is very hectic.

[msd7781]

https://youtu.be/CsxXUAXuObo
try this

[msd7781]

https://youtu.be/CsxXUAXuObo
try this

[pushpendra]

try hard reset

[admin_]

We do regret for the inconvenience caused as Volte is not working in the device after software update. We would like to inform you kindly follow the steps below to resolve your concern:-

- Kindly check with other SIM card in your device.
- Open settings>>General management>>Reset>>Reset settings.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, we suggest visiting Samsung authorized service center to get the VoLTE issue fixed. There will be no charges to fix the VoLTE issue after update in your device J7 2016. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/