jio sim network problem in galaxy j7 SM-J700F

[emranPrakash]

since 2 to 3 days jio sim shows no service in j7 .even other jio sim are showing the same problem in j7..
help me guys...

[OklaPrime]

Change Sim#ProblemSovle

[emranPrakash]

i have already changed but it didn't solved

[prasad66]

call 199 in jio and ask for network

[emranPrakash]

other jio sim are also not working in this j7 now

[admin_]

Thank you for reaching out to the Samsung support communities! You have tried a great step using other SIM card in your device. We do apologize for the inconvenience caused and recommend you following below steps:

- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[emranPrakash]

not working

[pawarpaw]

help me

[pawarpaw]

not working

[SD1234]

How to enable 4g in both sim slots in Samsung j7 Max, I am unable to receive incoming calls in my jio sim when i put that in slot 2 and my internet is activated in other airtel sim.

Please help