7 Comments
shohbi
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01-03-2018 09:40 AM in
Galaxy J
i m also face this problem
shohbi
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01-03-2018 09:40 AM in
Galaxy J
i am also face this problem
Sohil3550
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01-03-2018 09:48 AM in
Galaxy J
some time network issue
mahe684
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01-03-2018 12:05 PM in
Galaxy J
network reset
j52016aj
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01-03-2018 11:17 AM in
Galaxy J
dual sim not supported in samsung correctly. try single sim to resolve this issue. biggest defect in j series.
Sohil3550
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01-03-2018 02:32 PM in
Galaxy J
😡😡😡😡😡😡😡😡
admin_
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01-03-2018 05:50 PM in
Galaxy J
Thanks for being with Samsung and for sharing your Concern. Let us recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.
Be sure to hit ♡ when you find an answer that works for you.
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.
Be sure to hit ♡ when you find an answer that works for you.