Original topic:

jio sim is not working properly

(Topic created on: 01-03-2018 09:39 AM)
911 Views
Sohil3550
Active Level 4
Options
Galaxy J
solve this
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7 Comments
shohbi
Active Level 3
Galaxy J
i m also face this problem
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shohbi
Active Level 3
Galaxy J
i am also face this problem
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Sohil3550
Active Level 4
Galaxy J
some time network issue
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mahe684
Active Level 1
Galaxy J
network reset
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j52016aj
Active Level 4
Galaxy J
dual sim not supported in samsung correctly. try single sim to resolve this issue. biggest defect in j series.
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Sohil3550
Active Level 4
Galaxy J
😡😡😡😡😡😡😡😡
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admin_
Expert Level 5
Galaxy J
Thanks for being with Samsung and for sharing your Concern. Let us recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.
Be sure to hit ♡ when you find an answer that works for you.
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