Original topic:

volte not available after software update

(Topic created on: 07-15-2018 11:11 PM)
1340 Views
com15
Active Level 1
Options
Galaxy J
volte near the signal tower not available after software update on 14/07/2018 due to which cannot make calls using my jio sim ....only data works
Instead of volte ...now it shows 4G while the ata is on
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23 Comments
JIGUU
Active Level 2
Galaxy J
I have same problem.
Anonymous
Not applicable
Galaxy J
friends this problem is common to all j7 16 users.
i tell you what i have done.

backup your phone important data to pc or sd card. like contacts apps galley etc. and factory reset the phone.

again after factory reset if it is not solved. then do again factory reset.
after 2 time factory reset. the symbol of LTE has returned on my phone and Volte is working.
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msd7781
Active Level 7
Galaxy J
backup your data through smart switch and https://youtu.be/CsxXUAXuObo
try this -it works 100%
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shahnawazalam
Active Level 1
Galaxy J
I also have the same problem
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Anonymous
Not applicable
Galaxy J
friends this problem is common to all j7 16 users.
i tell you what i have done.

backup your phone important data to pc or sd card. like contacts apps galley etc. and factory reset the phone.

again after factory reset if it is not solved. then do again factory reset.
after 2 time factory reset. the symbol of LTE has returned on my phone and Volte is working.
0 Likes
msd7781
Active Level 7
Galaxy J
backup your data through smart switch and https://youtu.be/CsxXUAXuObo
try this -it works 100%
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Abhi268
Active Level 3
Galaxy J
samsung is working on this soon problem will be fixed... till thn use jio4g app as a altrnate..
com15
Active Level 1
Galaxy J
i had full trust on Samsung system software update...so I without looking much downloaded it now facing problem with barred call with jio sim coz volte mode is gone ....fix the problem soon
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ntkjain50
Active Level 4
Galaxy J
how do you know that samsung is working on this problem,please reply