j7 pro samsung pay problem

[devenderagarwal]

SAMSUNG PAY APP PROBLEM
USERID- devender.agarwal@hotmail.com
Name- Devender Agarwal
Mobile no- 9899412121
Device- Samsung J7 pro

PROBLEM
Recently when i open Samsung pay app, it shows a pop up “ update Samsung pay’’ A new version of the Samsung pay is available, update app to continue, shows 2 options as…
Cancel OR update
When I update, it download a 34 MB update and installation starts but at the end it shows massage … ‘’ fail to install the update’’
When I cancels it exists the app and cannot proceed further to open app.
I have done all the trouble shooting like
• Uninstalling updates from setting.. app.. uninstall updates
• clear cache data
• clear data
• clear download manager data
• Removing Samsung account from device, and now I am not able to add account as it shows ..sign in..when I sign in ..it asks for update and whole process returns to start, that cannot install the update
• calling customer care and they their self through smart tutor and remote access have done all trouble shooting
• restarting device
Please help as I have no cards or upi data on my Samsung pay app neither I can start the app..

[devenderagarwal]

pls help as getting back and software wil be very tedious. as my m card is full and internal storage free is 28 gb.

[2019]

download latest apk

[devenderagarwal]

how to go .it's not installing apk

[devenderagarwal]

download not installing latest ver.

[2019]

try 2.9.33 version

[admin_]

Thanks for being with Samsung and sharing your concern. We would like to inform you that we have a dedicated Support team for handling Samsung Pay related queries, so would request you to contact at below mentioned number:
Samsung Pay toll free phone number: 1800-123-7729 (24 Hours a day, 7 Days a week)
You can also log on at http://www.samsung.com/in/samsung-pay/ and connect with us directly via Samsung Pay Live chat or Samsung Pay Email Support option.
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[nk14121990]

My samsung pay pin not showing at the time i enter and its not verified

[CharlesJudsonMoses]

Me too! The Pin does not show up on screen when i enter It!

[gourabM]

Me too. Pin unable to enter. Customer support people said this is because we dont have new one ui version..