Original topic:

j7 pro a purple spot on right side of screen

(Topic created on: 07-16-2020 11:54 AM)
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darksilence
Beginner Level 3
Options
Galaxy J
It has been a month since i boight samsung j7 pro, One day when I woke up I saw that there was a purple spot on one side of the screen. It is expanding day by day and looking really bad. No physical damage occured with the phone. Neither it was dropped nor any water damage, that purple spot just came by itself.
Is there any solution to that?
Is this under warranty ?d343dc2e-29e1-4d42-b901-d3aac612894c.jpg
8 Comments
Harisaif
Active Level 7
Galaxy J
yup it will be under warranty.. go to samsung care.. they will check it for any physical or water damage.. if they didn't find anything u wil get a replacement display..
darksilence
Beginner Level 3
Galaxy J
thanks buddy
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admin_
Expert Level 5
Galaxy J
We apologize for the inconvenience caused. We would suggest you to visit nearby Samsung Service Centre so service engineer will examine your device physically then they will let you know the warranty accordingly. Please find service centre details in the link provided http://www.samsung.com/in/support/servicelocation/ Be sure to hit ♡ when you find an answer that works for you.
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sandinu
Beginner Level 2
Galaxy J
social camera isn't in my phone
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ChiragSingla
Active Level 3
Galaxy J
bro does this problem got solved and if solved then how.
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Samsung_ciXq11O
Beginner Level 2
Galaxy J
i also have same problem
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Almerry
Active Level 1
Galaxy J
even i got the same issue and the service center says that there is no solution to it rather just replace the screen. I replaced the screen already just in July and now this spot came out of no where.! Samsung Phones are so **bleep** also the service centers are of no use.
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Samsung_RyNeoxa
Beginner Level 2
Galaxy J

I am facing same problem. one big spot on my mobile screen. It mean samsung quality is poor now. 

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