Original topic:

j7 max heavy battery drain

(Topic created on: 01-23-2019 07:19 AM)
205 Views
simransng
Active Level 3
Options
Galaxy J

-There is heavy drainage of battery after update
-Tap to hold and info option is gone we need it back as it is very important to force stop and other info without going in settings and many more steps
-Is Max getting the dual volte option
6 Comments
nanu1978
Active Level 4
Galaxy J
mine also
0 Likes
simransng
Active Level 3
Galaxy J
comment more as u can fellow members so we can draw officials attention to this
0 Likes
sneha1
Active Level 9
Galaxy J
did u stop the download while it was updating
0 Likes
simransng
Active Level 3
Galaxy J
i paused the download many times but was downloaded very succesfully..i dont think that there is some connection between this..mam
0 Likes
simransng
Active Level 3
Galaxy J
why no reply from officials till now.......
0 Likes
admin_
Expert Level 5
Galaxy J

Thank you for sharing your concern. We apologize for the inconvenience caused to you. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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