Original topic:

automatic balance deduction problem

(Topic created on: 01-17-2018 03:30 AM)
742 Views
tarunray
Beginner Level 2
Options
Galaxy J
Sir, 14 September 2017, I bought a Samsung Galaxy j7 next from India.I left India 15 September 2017. I use this phone in Bangladesh. The problem of my phone is that whenever I recharge my phone then always TK 3.04 is deducted from my balance. Even with my every single sim card I face this problem. Different mobile operators and Samsung care of India and Bangladesh are unable to solve this problem. I check my call list by a software where I found that a automated message is sent to this number +919560345888. (Last November 9, 2016 I also bought a Samsung Galaxy j7 from India and the same problem I faced. Then I sold that phone and bought this new one. The same problem exist). Now please solve this problem.
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4 Comments
s01gautam
Active Level 6
Galaxy J
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rsamandeep
Active Level 7
Galaxy J
Oreo update for your samsung phone see this :: http://q.gs/E2YYW
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admin_
Expert Level 5
Galaxy J
Thank you for being with Samsung and sharing your concern. We would request you to provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports) so that the issue can be inspected and proper resolution can be provided. Be sure to hit ♡ when you find an answer that works for you.
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AMollah
Beginner Level 2
Galaxy J
I have the same problems
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