debkumarghosh2
Beginner Level 2

 I bought a Samsung Galaxy j7 prime from India.. Now I am using this phone in Bangladesh. The problem with my phone is that TK 3.33 is deducted multiple times in a day on regular basis without my knowledge from my balance. According to sim card company ( banglalink) , this issue is from handset company . I check this on banglalink app, where I found that a automated message is sent to this number +919560345888... Kindly help me to resolve this ,as I am loosing balance heavily..

1 Comment
Samsung_Support1
Moderator
Moderator

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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