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02-28-2021 04:09 PM in
Galaxy JI bought a Samsung Galaxy j7 prime from India.. Now I am using this phone in Bangladesh. The problem with my phone is that TK 3.33 is deducted multiple times in a day on regular basis without my knowledge from my balance. According to sim card company ( banglalink) , this issue is from handset company . I check this on banglalink app, where I found that a automated message is sent to this number +919560345888... Kindly help me to resolve this ,as I am loosing balance heavily..
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03-04-2021 10:00 PM in
Galaxy JDear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support