Slow charging in j8 after Android 10 update

[gvsy]

After j8 Android 10 update 

The phone is taking more time to charge it is almost taking 4 hours to get it full charged 

[Ehsank]

check once by changing your cable

[gvsy]

already done that but same it is repeating

[veer]

go to service center reinstall software

[veer]

if already done there is no option go to service center is better option

[gvsy]

ok

[bsaikrishna]

yes even I faced same issue. but don't worry please use another 10w or 15w adapter. this will resolve issue.
I did the same i used another 10w charger and now it is working fine.

[gvsy]

ok

[Samsung_Support5]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Kindly follow the standard charging procedure. i.e please charge the device in switch off condition for a minimum of 10 minutes.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support