vittuvj
Active Level 2
Options
Galaxy J
Hello I am unable to retrieve photos from my secure folder. I am not getting the option of "Move out of secure folder". How to get back my pics from secure folder to Gallery??
9 Comments
YRSS
Expert Level 5
Options
Galaxy J
🤔🤔🤔🤔
jaivitesh
Active Level 5
Options
Galaxy J
from my files
0 Likes
PurshuRana
Active Level 10
Options
Galaxy J
check out once again properly....open secure folder thn go to gallery and mark the photos which you want to move out of secure folder thn hit the three dots (which you could see on top right side) then you could find the option...hopefully
0 Likes
7354422441
Active Level 3
Options
Galaxy J
🙂🙂
0 Likes
xaid
Active Level 3
Options
Galaxy J
have uh performed an os upgrade
vittuvj
Active Level 2
Options
Galaxy J
yes i have updated my OS recently
0 Likes
auro
Active Level 3
Options
Galaxy J
my secure folder is not open 😋😋😋😋
0 Likes
lunatic1
Active Level 6
Options
Galaxy J
open my files in secure folder.
then go to specific folder of that pic and then you can move it out.
0 Likes
admin_
Expert Level 5
Options
Galaxy J
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
0 Likes